IMPORTANT CHANGES FOR ORDERING PRESCRIPTIONS

IMPORTANT CHANGES FOR ORDERING PRESCRIPTIONS

STARTING 6^th JANUARY 2025

In order to make our prescription service safer, and after careful consideration, our GPs have made the decision that it is in our patient’s best interest and for safe prescribing of medications that we will no longer take medication requests over the telephone this includes the removal of our repeat ordering telephone message service as of the 6^th January 2025.

After 6^th January 2025 you can order using the following options:

Online - 

• Visit our website to register for online services: Online Services
• To help during the transition to Online Services you can fill in an online repeat prescription request form Repeat Prescription Request Form

In person –

• using the right hand side of your previous prescription to tick medications required and pop this into our secure prescription post box in the main entrance of the surgery
• using our prescription request forms to hand write your medications and pop this into our secure prescription post box in the main entrance of the surgery
• or you can hand write your request and post it into us

Via the pharmacy -

• submitting your right hand side of your previous prescription to the pharmacy of your choice, who will order on your behalf

The main reason for change is to remove the risk of prescribing errors and to ensure accuracy

We understand this is a major change to many patients but we feel we can offer alternative choices that are safer and accessible to all

We welcome your co-operation and understanding with our reception team whilst these changes are implemented.

If you are housebound and are not able to use any of the above re-ordering methods please ask reception for advice.  They will speak with your doctor and find a suitable solution.

Register now for ordering your medication

Register Now