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Patient Rights

Complaints, Compliments and Suggestions

We make every effort to give the best service possible to everyone who attends our Practice.  However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would like the matter to be settled as quickly, and as amicably, as possible.  To find out more about how we handle complaints Click Here

NHS Patient Rights

Citizens Advice Scotland provides patients with with a full array of information about their right within the NHS, to find out more Click Here