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Order prescription

Please allow 48 hours (2 full working days) for repeat prescriptions and please allow extra time if you use a pharmacy to collect your prescriptions .

Help us to help you by always planning ahead , ordering in plenty of time and taking account of weekends and public holiday.

If you need your prescription urgently then you need to speak to one of the reception team for assistance.

If you forget to order a repeat prescription and run out of important medication then you may be able to get help from your pharmacy.

Online - register with patient services to order your prescriptions online - forms available from reception or download form below

Download Patient Services Registration Form

Order Prescription Online

Telephone - the prescription orderline 01738 625542 is available 24 hours a day, please leave a message with your name, date of birth, address and the names of the items you require

Order in person - complete the right hand side of a previous repeat prescription or complete a re-order slip and hand in at reception

By Post - you can post the above to the Practice and enclose a stamped addressed envelope if you are unable to collect your prescription from the Practice

Pharmacy collection service - all the local pharmacies offer a prescription collection service from our practice, contact the pharmacy of your choice for more information on this service.

Non-repeat items (Acute or Special Requests)

Medicines that have been isued by the Doctor but not added to your repeat prescriptions records.  You can request these medications by name using any of the above methods.  This is normally a new medication issued for a trial period and may require a review with your doctor prior to being added onto your repeat prescription records. Some medications are reorded as acute as they require to be closely monitored by the doctor. You may therefore not always be issued with your requested medication as you may need to consult with your doctor.

Medication Reviews - the doctors at the practice regularly review the medication you are taking. This may involve changes to your medication, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes ask you to come in for a medication review and this may involve blood tests. It is very important that you attend these appointments as it keeps you safe whilst taking medication.