Telephone advice

Doctors
Practice nurses
Health visitors
District nurses
NHS 24

If you have a problem or query which you feel will be answered by speaking to the doctor on the telephone and does not require a face to face consultation, please phone the main surgery number and speak to reception.  All the doctors have a designated time after morning surgery for telephoning patients, and they also have appointments at the start of their afternoon surgeries for phone calls. Please provide the receptionist with brief details of your enquiry (medication, test results etc), and also be sure to give the number where the doctor will be able to reach you at the appointed time. This can be a mobile number if this is more suitable for you.

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Doctors

The doctors are always available for telephone advice after morning surgeries in both Perth and Methven.  We ask that you ring the surgery and speak to one of the reception staff to request an appointment. They will ask brief details of the query (this allows the doctor to have any necessary information to hand), and will also ask for the phone number where the doctor can reach you. You may request to speak with a particular doctor, but it may not always be possible to accommodate these requests due to availability and emergency calls etc. Please note that the doctor will be phoning you, and not the other way round.

Telephone appointments are also available in the afternoons, prior to the start of surgeries.

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Practice nurses

The practice nurses are always happy to give advice over the telephone when appropriate. The patient should phone reception and the staff will be able to make this appointment with the nurse. She will ask for brief details and for a phone number where you can be contacted at the appointed time.

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Health visitors

The Health Visitors attached to the Practice have their own direct phone number - 01738 445949. This is the same number for Perth and Methven patients.

There is a voicemail facility on this number which allows you to leave a message if there is no reply.

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District nurses

The direct dial number for the Perth District Nursing Team is 01738 442379.

The direct dial number for the Methven District Nursing Team is 01738 840251.

Both numbers have the voicemail facility to leave a message if there is no reply.

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  1. VICTORIA PRACTICE, GLOVER STREET MEDICAL CENTRE
    Main reception - 01738 639748
    Prescriptions - 01738 625542
    District nurses - 01738 442379
    Health visitors - 01738 445949
    Fax - 01738 635133
  2. DENSIDE SURGERY, METHVEN
    Main reception - 01738 840289
    Prescriptions - 01738 840700
    District nurses - 01738 840251
    Health visitors - 01738 445949
    Fax - 01738 840113
  3. SURGERY TIMES

    Victoria Practice, Glover Street

    Denside Surgery, Methven
  4. OUT OF HOURS
    contact NHS 24
    DIAL 111
    Please only use this service for problems that cannot wait until the next working day.
  5. SERIOUS EMERGENCIES
    DIAL 999 for ambulance
  6. PATIENT TRANSPORT SERVICE
    0131 446 2760
    Click here for more information about this service

    To cancel a transport request call;
    0131 446 2852
    between 9:00am and 5:00pm
    Monday to Friday

Glover Street Medical Centre, 133 Glover Street, PERTH, PH2 OJB

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